AveningTech is a rapidly growing woman-owned/veteran-owned small business whose leadership bring decades of experience and expertise supporting services to Federal Government clients. Quality assurance begins with attracting and retaining quality professionals that understand client-oriented partnerships. Our professionals and experts bring in-depth knowledge in program and project management, web and application development and maintenance, information technology support services, information assurance (IA), enterprise network operations, technology assessments, acquisition support services, and training. To ensure a consistent quality approach, our corporate processes are consistent with ISO 9001 principles and the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK). We are consistently rated by our clients as “Exceeds Expectations.” AveningTech's quality culture will deliver the performance you should expect. Our quality principles:
- Maintain focus on the customer
- Quality is driven by company leaders
- All employees must be involved in quality management
- Quality is a process approach
- Quality management must be systematic
- Improvement must be pursued continuously
- Monitoring and metrics are necessary to support decision making and improvement
- Relationships should be mutually beneficial
We hold our Program Managers accountable for ensuring that the products or services AveningTech delivers will meet our customer’s needs and surpass their expectations.
Quality planning and control measures are interrelated and are woven through all other AveningTech Project Management processes. Quality must be planned from the start and involves identifying which quality standards are relevant to the project and determining how to satisfy them. It is one of the key processes employed by AveningTech during project planning and is performed regularly and in parallel with the other project planning processes.
As part of our quality control process, AveningTech incorporates a formal lessons learned process throughout the life of our projects included in our internal quarterly program reviews. We have found that conducting overarching lessons learned reviews at periodic intervals serves as a basis for new and innovative solutions for our clients. Our PM schedules formal lessons learned meetings on a quarterly basis to include members of the AveningTech team and all relevant stakeholders in the customer organization. The results are formally documented and shared with all parties involved and are included as part of a Monthly Status Report. Based on input received during the lessons learned process and annual customer surveys, we identify best practices and changes in standardized methods, processes and procedures to benefit delivery of our efforts.